TRY SECOND OPINION, INC.
WEBSITE AND MOBILE APPLICATION PRIVACY POLICY
Last Updated: 01 January 2022
This Privacy Policy explains how information about you is collected, used and disclosed by Try Second Opinion, Inc. (“TSO” , “we” , “us” or “our”) . This Privacy Policy applies to information we collect when you use our website (“Website”) , mobile application (“App”) , communicate with us using the Website, App, or other online products and services offered by us (collectively, the “Services” ), or when you otherwise interact with us.This Privacy Policy is incorporated into and made a part of the website and related mobile application terms of use. Please review these terms of use because they govern your use of the Website Services and limit our liability to you. (For more information regarding our technology platform policies, please also visit our portal and its mobile application terms of use and privacy policies). By using our Services, you agree that we may treat your information in the ways we describe in this Privacy Policy. If you do not agree with any term of this Privacy Policy or the Terms of Use, you may not use our Services. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
COLLECTION OF INFORMATION.
Information You Provide to Us.
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect from you include:
Other Information You Choose to Provide:
We collect information you provide when you participate in a survey, promotion, or interactive area of the Services (such as our messaging features) or when you request technical or customer support. Information We Collect When You Use the Services. When you access or use our Services, we automatically collect information about you, including:
Information We Collect from Other Sources.
We may obtain information from other sources and use it as contemplated herein, including to provide the Services to and otherwise communicate with you. For example, we may receive Prescription Data and other Personal Information from healthcare providers (e.g., pharmacy, clinic, doctor, etc.), provided that you have specifically authorized such healthcare provider, in writing, to share your information with us. We may also collect information about you when you post content to our pages or feeds on third party social media sites, or if you use credentials (e.g., username and password) from a third-party site to create or log into your TSO account.
USE OF INFORMATION
We may use information about you for various purposes, including to:
SHARING OF INFORMATION
We may share information about you as follows or as otherwise described in this Privacy Policy:
Community and Other Public Forums
TSO may provide community areas, such as chat rooms, online discussion boards, and other public forums on the Services where users can share with one another information about their similar interests or medical conditions. All community areas are open to the public, and should not be considered private.
Any information you share on our community areas, including chat rooms, online discussion boards, or other public forums on the Services will be made available to other users, and may be used by others in ways we cannot control or predict. You should think carefully before posting any Personal Information, or any other information which you do not intend to keep private.LINKS TO THIRD PARTY SITES
Our Services may contain links to other websites. Other websites may also reference or link to our Services. These other websites are not controlled by TSO. We encourage our users to be aware when they leave our Services to read the privacy policies of each and every website that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or mobile applications. Visiting these other websites is at your own risk. Please note that if you use the “Share” function available from the TSO, which will lead you to a separate website or service governed by another party’s privacy policy and terms.
CHILDREN’S INFORMATION
Our Website, App, and Services are intended for users ages 16 and over. We do not knowingly collect information from children. If we discover that we have inadvertently collected information from anyone younger than the age of 16, we will delete that information.
PERSONAL INFORMATION SECURITY AND STORAGE
TSO takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Safeguards Provided
We implement and maintain organizational, technical, and administrative security measures designed to safeguard the information we process within our organization against unauthorized access, destruction, loss, alteration, or misuse. These measures are aimed at providing on-going integrity and confidentiality for your personal information. We evaluate and update these measures on an ongoing basis. Your information is only accessible to personnel who need access to the information to perform their duties. However, while we take precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.
Information Retention
We retain your personal information for as long as we have a relationship with you, subject to applicable law and regulation. When deciding how long to keep your personal information, we consider our legal and regulatory obligations and internal personal information management policies. For example, we retain records to investigate or defend against potential legal claims or where required by law. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.
YOUR CHOICES Account Information
You may update, correct or delete information about you at any time by logging into your online account, emailing us at info@trysecondopinion.com . If you wish to delete or deactivate your account, please email us at info@trysecondopinion.com.com but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Native Applications on Mobile Device
Some features of our App may require access to certain native applications on your mobile device, such as the camera and photo storage applications (e.g., to take and upload photos) and the phonebook application (e.g., to send invitations to try the Services, or to chat with your contacts via the Services). If you decide to use these features, we will ask you for your consent prior to accessing the applications and collecting information. Note that you can revoke your consent at any time by changing the settings on your device.
Push Notifications
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device or within our App.
Notice Concerning Do Not Track
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals.
CONTACT US
If you have any questions about TSO’s privacy practices, please contact us at: info@trysecondopinion.com.