TRY SECOND OPINION, INC.
Last Updated: 01 January 2022
COLLECTION OF INFORMATION.
Information You Provide to Us.
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect from you include:
Other Information You Choose to Provide:
We collect information you provide when you participate in a survey, promotion, or interactive area of the Services (such as our messaging features) or when you request technical or customer support. Information We Collect When You Use the Services. When you access or use our Services, we automatically collect information about you, including:
Information We Collect from Other Sources.
We may obtain information from other sources and use it as contemplated herein, including to provide the Services to and otherwise communicate with you. For example, we may receive Prescription Data and other Personal Information from healthcare providers (e.g., pharmacy, clinic, doctor, etc.), provided that you have specifically authorized such healthcare provider, in writing, to share your information with us. We may also collect information about you when you post content to our pages or feeds on third party social media sites, or if you use credentials (e.g., username and password) from a third-party site to create or log into your TSO account.
USE OF INFORMATION
We may use information about you for various purposes, including to:
SHARING OF INFORMATION
Community and Other Public Forums
TSO may provide community areas, such as chat rooms, online discussion boards, and other public forums on the Services where users can share with one another information about their similar interests or medical conditions. All community areas are open to the public, and should not be considered private.Any information you share on our community areas, including chat rooms, online discussion boards, or other public forums on the Services will be made available to other users, and may be used by others in ways we cannot control or predict. You should think carefully before posting any Personal Information, or any other information which you do not intend to keep private.
LINKS TO THIRD PARTY SITES
Our Website, App, and Services are intended for users ages 16 and over. We do not knowingly collect information from children. If we discover that we have inadvertently collected information from anyone younger than the age of 16, we will delete that information.
PERSONAL INFORMATION SECURITY AND STORAGE
TSO takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
We implement and maintain organizational, technical, and administrative security measures designed to safeguard the information we process within our organization against unauthorized access, destruction, loss, alteration, or misuse. These measures are aimed at providing on-going integrity and confidentiality for your personal information. We evaluate and update these measures on an ongoing basis. Your information is only accessible to personnel who need access to the information to perform their duties. However, while we take precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.
We retain your personal information for as long as we have a relationship with you, subject to applicable law and regulation. When deciding how long to keep your personal information, we consider our legal and regulatory obligations and internal personal information management policies. For example, we retain records to investigate or defend against potential legal claims or where required by law. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.
YOUR CHOICES Account Information
You may update, correct or delete information about you at any time by logging into your online account, emailing us at [email protected] . If you wish to delete or deactivate your account, please email us at [email protected] but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Native Applications on Mobile Device
Some features of our App may require access to certain native applications on your mobile device, such as the camera and photo storage applications (e.g., to take and upload photos) and the phonebook application (e.g., to send invitations to try the Services, or to chat with your contacts via the Services). If you decide to use these features, we will ask you for your consent prior to accessing the applications and collecting information. Note that you can revoke your consent at any time by changing the settings on your device.
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device or within our App.
Notice Concerning Do Not Track
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals.
If you have any questions about TSO’s privacy practices, please contact us at: [email protected]